Network Level Authentication (NLA) error
Incidentally, users can encounter the following error when trying to connect to the Virtual Machine (VM):
We have recently identified the cause of this error. The solution is known to us, however it is not self-service for users. Please follow the instructions below:
- Create a ticket for the core support team member(s). Log in to support.mydre.org > My Tickets > Add ticket > choose your organization > choose the template for reporting a bug or issue.
- Provide information details:
- Workspace name (dws-xxx-YYY).
- Names of the affected VM(s), dwsxxxYYYserverz.
- A member of the Support Team will contact you for an invitation to the workspace as Owner, which is needed to make the VM accessible again.
Failure to download 0 Unknown Error
The problem Http failure response for https://andrea-datatransfer-api.andrea.p.azurewebsites.net/api/DataRequest/xxxxxxxxxxxxx/file/xxxxx%20%2B%20xxxxx.jpg: 0 Unknown Error The cause There is a '+' or '#' sign in the file name, this translates to ...
SSPR_0010 error when trying to activate your @mydre.org account
The problem Some users encounter the following error when they try to activate their @mydre.org account, in short SSPR_0010 error: "U kunt uw eigen wachtwoord niet opnieuw instellen omdat de functie voor wachtwoord terugschrijven (dit is de wijze ...
I cannot connect to my virtual machine: 1,2,3 error
Problem I am getting an error "Remote Desktop can’t connect to the remote computer for one of these reasons: 1. Remote access to the server is not enabled; 2. The remote computer is turned off; 3. The remote computer is not available on the network." ...
The connection was denied because the user account is not authorized for remote login
The problem Incidentally, users can encounter the following error when trying to connect to the Virtual Machine (VM): The solution This error occurs when user groups are not correctly added to the VM. In the user group it is defined which user ...
Attention UMCU workspace users: updating network rules today
IMPORTANT for UMCU Workspace Users: We are updating some network rules today, 2021/10/11, between 18:30 and 20:30. If you are already logged in, it will not impact you. If you try to login in during this period, you might experience you can't login, ...