Failure to download 0 Unknown Error

Failure to download 0 Unknown Error

The problem

Http failure response for https://andrea-datatransfer-api.andrea.p.azurewebsites.net/api/DataRequest/xxxxxxxxxxxxx/file/xxxxx%20%2B%20xxxxx.jpg: 0 Unknown Error



The cause

There is a '+' or '#' sign in the file name, this translates to %2B% and this makes the download fail.

The solution

  1. Remove the '+' or '#' signs from folders and files, or
  2. Zip and ensure the zip-file has no '+' or '#' Sign

    • Related Articles

    • Downloading and transferring files via data requests

      Introduction Downloading or transferring data from the the myDRE workspace always follows an approval flow. This means that a download (to local machine) or transfer request (to another workspace) needs to be requested by the member, which will then ...
    • I cannot connect to my virtual machine: 1,2,3 error

      Problem I am getting an error "Remote Desktop can’t connect to the remote computer for one of these reasons: 1. Remote access to the server is not enabled; 2. The remote computer is turned off; 3. The remote computer is not available on the network." ...
    • Zipping files for quick up-/download

      When you want to up- or download a lot of files or whole folder structures at once to/from your workspace, compressing the data into a single file (e.g., zip) is highly recommended. There are a few things you need to take into account when doing ...
    • [Resolved] Download request and Workspace-to-Workspace transfer error

      Version: 2023-01-16 Updated: 2023-01-17 TL;DR A portion of myDRE Workspaces were experiencing issues regarding download requests and Workspace-to-Workspace transfers due to a background change made by Microsoft. We received one ticket regarding the ...
    • Network Level Authentication (NLA) error

      The problem Incidentally, users can encounter the following error when trying to connect to the Virtual Machine (VM): The solution We have recently identified the cause of this error. The solution is known to us, however it is not self-service for ...