myDRE support
myDRE-Learning
The myDRE-Learning platform expands your knowledge on a wide range of topics, from the basics of myDRE to Virtual Machines, Workspaces, Rroles, Costs and much more. Accessibility is at the heart of our platform. You can learn at your own pace and on ...
How to create a ticket?
How to create a ticket? On support.mydre.org, we have updated our ticket system. to submit a ticket you must have a valid account on support.mydre.org. This is a different account then on mydre.org! You @mydre.org account is just a username on the ...
Navigating through support.mydre.org
anDREa makes use of ZohoDesk Enterprice version. This enables you to configure the following items. Please read the information about these changes below carefully. Creating tickets for users Users can create new DRE tickets through the ‘Add ticket’ ...
Why is my support.mydre.org account different from my @mydre.org account?
We get this question regularly now and here is why: Your @mydre.org account may look like an e-mail address, but it is not. It has no e-mail functionality and it is strictly your username on the mydre.org platform. For support.mydre.org however, you ...