Monday 10 Jan, 2022: Some workspaces not accessible

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• 10 Jan, 2022: Some workspaces not accessible due to problems in migration of subscriptions

  Problem You might not be able to see your Workspace(s) (EMC, UMCU, AUMC) First things first: no data is lost or copied to another location. Cause Today was scheduled for a billing account transfer to be executed by SURF. The person at SURF, unlike ...

• [Resolved] Data drive not accessible

  Version:  2022-12-12 Updated: 2022-12-13 TL;DR TL;DR: Some myDRE Workspaces experienced an issue regarding the availability of the data drive. It has been resolved, the workaround is no longer needed. We apologise for any inconvenience this might ...

• RESOLVED: File Share not accessible

  The issue A number of users experience after the migrations the following: No files/folders visible in the Files Tab No share with files/folders visible in the VM The above is an access issue, no data is lost. Update: 2021-03-25 @12:39 Root cause ...

• Today Monday December 6th: Data transfer unavailable for a short time period

  As described in our weekly update 2021-W28 anDREa update, a bug regarding transfer of large files (> 100 GB) between workspaces has come to our attention. To remedy this, an update will be released today Monday December 6th 2021 after office hours ...

• I cannot see my workspaces

  When logged into DRE, you should see an overview of your workspaces. Do you get the message 'Workspaces loading'? The most common reason for this is that necessary cookies are blocked. DRE only runs on certain browsers with cookies enabled. Cookies ...