Possible myDRE portal interruption September 5th [resolved]
Date: 2024-09-04
Update: 2024-09-05 at 9:00 AM
Update: 2024-09-05 at 9:10 AM
Update: The issues during the deployment have been resolved. myDRE services are running as expected. We apologize for any inconvenience caused.
Update: Due to unforeseen issues during the deployment, the services regarding Members tab (adding, removing and changing role) are temporarily unavailable. If you encounter any issues, please try again in a moment. We apologize for any inconvenience caused.
Dear myDRE users,
We will be deploying new features on the user portal from 5:30 AM to 6:30 AM Dutch Time on September 5th, 2024. During this time, you might experience some minor inconsistencies in the user portal (e.g. addition of new VMs) but running VMs will remain unaffected.
The full list of new features and improvements can be found
here.
We appreciate your patience and understanding.
anDREa team
Related Articles
Using the Azure Portal
DRE is suitable for any type of user. However, perhaps you already have lots of IT experience and you know your way around Azure. That's when it might be interesting to know that you can also access your workspace resources through the Azure Portal. ...
[RESOLVED] Image Gallery Feature Error
First version: 2024-09-12 @ 12:15 Last updated: 2024-09-12 @ 12:50 Last change: Added the resolution, moved article to resolved. Dear all, Yesterday, September 11, an issue was identified related to the new Image Gallery feature when trying to deploy ...
[RESOLVED] VM Deletion and Workspace Creation Failures
First version: 2025-04-7 @ 11:15 Last updated: 2025-04-7 @ 17:38 We are currently experiencing issues with Virtual Machine deletion and workspace creation operations. Our team has identified the problem and is actively working on a resolution. Issue ...
Roles in myDRE workspace
Roles are defined per workspace. A myDRE user can have different roles in different workspaces they are part of. The role definitions are defined further in this document: Roles in myDRE workspace.
Navigating through support.mydre.org
anDREa makes use of ZohoDesk Enterprice version. This enables you to configure the following items. Please read the information about these changes below carefully. Creating tickets for users Users can create new DRE tickets through the ‘Add ticket’ ...