Archived
Domain Allowlisting Self-Service Launch on November 27th, 2023
Hello, myDRE Platform Users! We're excited to share some great news! Starting November 27th, 2023, at 17:00 UTC+1, we're introducing a new feature: Domain Allowlisting Self-Service. It is a security measure tool that lets you easily add and manage ...
[Resolved] Data upload issues
Issue description We have received some reports about data uploads not showing up in the portal and Z-drive. We are investigating the issue and will update this announcement when new information emerges. Event log 2023-11-22 @ 16:25 Test upload ...
myDRE Community Meeting
On 28 September there will be a myDRE Community meeting, organised by ErasmusMC, UMC Utrecht and Radboudumc. All myDRE users are welcome to join, both via teams and at each of these three locations (although I think there is very limited capacity at ...
RESOLVED: New VMs not getting deployed
Version: 2023-08-24 TL;DR RESOLVED: Connect via Bastion, the cause is Azure Portal, beyond our control and for Microsoft to fix RESOLVED: Creation of new VMs are failing, potentially due to an update pushed by Microsoft earlier than expected. We ...
Upload of some Workspaces is failing
Update: 16:30 We have identified a Workaround when experiencing file ingress issues on a case-by-case basis. Please submit to support.mydre.org with remark: INGRESS FAILS @14:19 we got a ticket that a Workspace failed in uploading files. After ...
Holiday notice
August is coming up and that means vacation. Not just for you as a researcher, but also for your local Support Team and anDREa. We've built in some redundancy and mitigating: Workspace and account creation will continue to be picked up by your local ...
NC-series, NV-series and NV Promo VMs will be retired on 31 August 2023
After 31 August 2023, any remaining NC-series virtual machines and NV6, NV6_Promo, NV12, NV12_Promo, NV24, NV24_Promo virtual machines on your subscription will be set to a deallocated state, cease to be available, and will no longer incur billing ...
Linux - Fix for mounting issues
Linux Virtual Machines (VMs) created between December 2022 and 28 June 2023 are mounting far too many disks as a result of a bug in the mounting script. This bug may have led to unexpected side effects such as performance issues or sometimes being ...
LINUX: issues with share RESOLVED
Issue Linux VMs were unable to correctly interact with the share, like creating folders and files. Resolution Unfortunately we have found that the Linux versions right now deployed on myDRE are too divers for a script to work correctly to fix ...
launch new end-user portal
Dear myDRE users, We have some exciting news to share with you! We have launched a brand new and improved user interface that will make your myDRE experience even better. The new platform is more streamlined and user-friendly, and we can't wait for ...
New end-user portal deployment March 24th, 2023
Dear myDRE platform users, We're thrilled to announce that a brand new and improved user interface will be rolling out from March 24th, 2023 (15:00 UTC+1) to March 26th, 2023 (23:59 UTC+1). This upgrade will take your myDRE experience to the next ...
Download request stuck in file copy pending state
Version: 2023-02-10 Updated: 2023-02-17 What happened? On 2023-02-09 we received the first report of a user experiencing problems with download requests being stuck in the file copy pending state. Cause Inconsistent failure of Azure service ...
Awareness - MFA: number matching, location and additional context
The Microsoft Authenticator app will enforce number matching starting February 27th 2023 in response to MFA fatique attacks. anDREa has already enabled location and additional context, number matching will follow soon. Activation date to be decided, ...
Unable to create VMs today between 16:45-17:30 (CET)
Today creation of new virtual machines or workspaces between 16:45 and 17:30 (CET) will not be possible due to maintenance on the myDRE portal. If you encounter problems, please try again later. This update will not affect existing virtual machines. ...
WARNING: Windows domain joins may fail after October updates
Published on: 2022-10-29 Updated on: 2022-10-29 @ 18:14 The issue you might face Microsoft says Windows domain join processes may fail with "0xaac (2732)" errors after applying this month's security updates. The issue stems from hardening changes ...
Solution to drive/client/server issues in a Workspace
Introduction Some of the workspaces have manually configured the proxy to allow domain whitelisting. Earlier, we received messages concerning the visibility of the I: and Z: drives when the proxy was configured. We have updated the article Manual ...
myDRE - why
Why myDRE was created in <1.5 minutes For more information From organization perspective anDREa FAQ From user perspective myDRE Or contact a colleague: Pascalle Broer
Troubleshooting missing Z: and I: drives
Problem 1. After enabling proxy configurations within the virtual machine or whitelisting domains I am not able to see my Z and I drives. 2. After trying to run the script MountStorageDriveToVirtualMachine that is described in I cannot see the ...
myDRE, and documents and approvals
version: 2022-10-15 type: opinion This article should be considered as an opinion article, please consult the organization's policies and in doubt verify with the privacy contact person, privacy officer, or legal department. Introduction Do we need a ...
EMC myDRE Community Event
Click to sign up for Erasmus MC myDRE Community Event on 13th of October 12:00-13:00
Awareness - Malicious code packages in repositories
anDREa B.V. takes information security very seriously. We recently engaged in the ISO 27001 certification process. Moreover, we are subscribed to several security news feeds. As a result, we will post awareness articles from time to time with ...
Result of this years Pentest and White Box Security Audit
anDREa has a Pentest Program program as part of the commitment to protect the security of its business information. The results are in of this year's: 20220624 Pentest 2022-Q2/Q3 Report 20220713 Report Azure White Box Security Audit
Pentest results are in
TLDR: none of the findings have any risk associated with them and do not require immediate action. Read more at: 20220624 Pentest 2022-Q2/Q3 Report
GPU VMs: NCv2 VM-series are retiring, availability of NCas_T4_v3 VM types
NCv2-series retirement on August 31st 2022 Microsoft Azure is retiring their NCv2-series of VMs from August 31st 2022. VM types that belong to this series are: Read more about it here: NCv2-series retirement. If you're still using one of these types ...
Installing R and Bioconductor packages
Recently some users experienced issues with accessing R-packages and Bioconductor-packages. The article R and RStudio has been rewritten in order to easily install R and Bioconductor-packages in your Workspace.
myDRE is NOT vulnerable for CVE-2022-26809
Last “patch Tuesday” Microsoft disclosed and fixed a large number of serious vulnerabilities in Microsoft Windows. One of these vulnerabilities is identified as CVE-2022-26809 with a CVSS score of 9.8 (scale 1-10). myDRE is NOT vulnerable for ...
New EU-U.S. Data Agreement & Microsoft
The European Commission and the United States announce that they have agreed in principle on a new Trans-Atlantic Data Privacy Framework, which will foster trans-Atlantic data flows and address the concerns raised by the Court of Justice of the ...
New release notes from anDREa week 12
We have published a list of recent features and fixes on myDRE platform. See the complete list of changes and updates here.
Wednesday March 23nd, 2022 at 17:00 CET myDRE portal shortly unavailable due to maintenance
On Wednesday March 23nd, 2022 between 17:00-17:10 CET myDRE portal will be shortly unavailable due to maintenance. During this time starting, deallocating virtual machines and downloading new RDP files will be unavailable, please try again within a ...
Tuesday March 22nd, 2022 at 17:00 CET myDRE portal shortly unavailable due to maintenance
On Tuesday March 22nd, 2022 between 17:00-17:10 CET myDRE portal will be shortly unavailable due to maintenance. During this time starting, deallocating virtual machines and downloading new RDP files will be unavailable, please try again within a few ...
Tuesday March 22nd, 2022: Experiencing performance issues in myDRE portal
On Tuesday, March 22nd, 2022 we are experiencing performance issues on the myDRE platform. The cause is unpredictable response times from the Microsoft APIs that we depend upon for performance. A ticket for Microsoft support has been raised. We ask ...
March 18th, 2022 Deletion of currently active data requests
On 18th of March we will be migrating from the existing App Service Environment to App Service Plans, this is the first step towards being able to support multi-region and providing a public API endpoint eventually. This migration is purely on the ...
myDRE Workspaces DO NOT use Microsoft Teams, OneDrive, or Sharepoint to store or process your data
Read more here: myDRE Workspaces DO NOT use Microsoft Teams, OneDrive, or Sharepoint to store or process your data
Planned downtime today Thursday Feb 10th at 17:00 CET
Today (Thursday February 10th) there is some planned downtime (17:00 CET Amsterdam time) to push a fix regarding Microsoft Azure subscriptions to production. The expected downtime will be around 5-10 minutes. In this timeframe, workspace creations, ...
Planned downtime Wednesday February 9th at 17:00 CET
Today (Wednesday February 9th) there is some planned downtime (17:00 CET Amsterdam time) to push a fix for deploying VMs using templates (creating templates) to production. The expected downtime will be around 5-10 minutes. Ongoing connections to VMs ...
2022-W03 anDREa Update
The following topics are in the weekly: Microsoft Industry Circle Event about anDREa *** Integrating Microsoft Teams with myDRE workspaces *** Join our Telegram channels for the latest and most important updates about myDRE Read more at: 2022-W03 ...
Root Cause: Billing Migration Failure
Introduction Four Azure Subscriptions needed to be moved billing wise to another Tenant. The transfer, in this case, had to be done by SURF. anDREa tested together with SURF a test subscription and this was moved correctly without any of the test ...
Monday 10 Jan, 2022: Some workspaces not accessible
Monday 10 January, 2022 certain workspaces are not visible in myDRE portal. Please read full announcement here.
10 Jan, 2022: Some workspaces not accessible due to problems in migration of subscriptions
Problem You might not be able to see your Workspace(s) (EMC, UMCU, AUMC) First things first: no data is lost or copied to another location. Cause Today was scheduled for a billing account transfer to be executed by SURF. The person at SURF, unlike ...
2022-01 Weekly
The following topics are in the weekly: Telegram as channel for announcements *** Why you cannot copy-pate text from or into a VM *** myDRE availability Read more at: 2022-W01 anDREa Update
Next page