[Resolved] Microsoft services disruption

[Resolved] Microsoft services disruption

Created: 2023-01-25
Last updated: 2023-01-26

2023-01-25 @ 10:45: Microsoft has identified the underlying cause and sees signs of recovery as of 09:45 UTC (10:45 Amsterdam time zone). Both Microsoft and anDREa will keep monitoring their services.

We noticed that some Microsoft services are disrupted, including Microsoft Azure, Microsoft Teams and DevOps. We have ran a couple of smoke tests on the myDRE production environment and so far, the disruptions have not affected myDRE services

According to Microsoft, the issue started at 07:05 UTC (08:05 Amsterdam time zone) on 2023-01-25. They are actively investigating the issue.

However for now, there is little that anDREa can do but to monitor and to inform/update you. Please do let us know if you experience any issues with myDRE.

This announcement will be updated when new events occur.

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