[Resolved] Microsoft Azure issues
At this moment Microsoft Azure is experiencing issues which might impact several services, including starting, stopping and creation of Virtual Machines (VMs) and anything storage-related such as reaching the Z-drive. As myDRE is dependent on Microsoft Azure, we experience the same issues. We're actively monitoring the situation and we will update this alert once Microsoft has more updates.
Last Microsoft update [Resolved]
What went wrong and why?
Due to an upstream utility disturbance, we moved to generator power for a section of one datacenter at approximately 07:31 UTC. A subset of those generators supporting that section failed to take over as expected during the switch over from utility power, resulting in the impact.
We restored power at approximately 08:00 UTC, and we started to safely bring affected infrastructure back online. Once networking and storage infrastructure had recovered, compute scale units were brought back into service, in turn restoring service to the vast majority of Azure services by 09:15 UTC.
A small amount of storage nodes needs to be recovered manually, leading to delays in recovery for some services and customers. We are working to recover these nodes and will continue to communicate to these impacted customers directly via the Service Health blade in the Azure Portal.
Microsoft update 5: 2023-10-20 @ 12:10 CET
"Impact Statement: Starting at 07:31 UTC on 20 October 2023, we've determined that a power event has impacted a subset of infrastructure in a single Availability Zone in the West Europe region. Customers using Azure services such as Virtual Machines, Storage, App Service, SQL DB or Cosmos DB in the affected Availability Zone may have experienced impact.
Current Status: Power was restored at approximately 08:00 UTC and the majority of devices are now back online, and impacted services are recovering. Most customers should see signs of recovery.
We are continuing to recover remaining services and updates will be shared as they become available."
Microsoft update 4: 2023-10-20 @ 11:42 CET
"Power has been restored and the majority of devices are back online. Most customers should be seeing signs of recovery. We are continuing to work to restore the remaining devices to fully recover services."
Microsoft update 3: 2023-10-20 @ 11:19 CET
"Power has been restored, and we're currently in the process of restoring affected infrastructure. Updates will be shared as they become available."
Microsoft update 2: 2023-10-20 @ 10:37 CET
"Starting at 07:31 UTC on 20 October 2023, we've determined a power event has briefly impacted a subset of infrastructure in the West Europe region. We're currently in the process of restoring affected infrastructure. Updates will be shared as information becomes available."
Microsoft update 1: 2023-10-20 @ 09:39 CET
"Impact Statement: Starting at 07:39 UTC on 20 Oct 2023, you have been identified as a customer using Storage in West Europe who may receive failure notifications when performing service management operations - such as create, update, delete - for resources hosted in this region.
Current Status: We are aware of this issue and are actively investigating. An update will be provided as events warrant."
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