I cannot login to mydre.org

I cannot login to mydre.org

All users with a @mydre.org account should be able to log into DRE.
If you cannot login, please first see whether there is a message on top of https://mydre.org/ or check the Knowledge base on support.mydre.org mentioning a login/platform-wide problem. If there is a message, please hang on tight. We're aware of the problem and we're coming up with a solution.

No message? Did you receive a Multi-Factor Authentication that you didn't respond to? Please try to log in again and verify through MFA.
Still no success? Please create a ticket on this website, or mail to support@mydre.zohodesk.eu. Thanks!

Forgot your password? Password resets are not self-service, please create a ticket for us and we'll reset your password.

    • Related Articles

    • I forgot my password / MFA on a new phone

      Introduction To be able to log in to myDRE you will need an @mydre.org username, your password and multifactor authentication (MFA). Together, these provide your identity on the platform. However, at some point you might forget your password or you ...
    • SSPR_0010 error when trying to activate your @mydre.org account

      The problem Some users encounter the following error when they try to activate their @mydre.org account, in short SSPR_0010 error: "U kunt uw eigen wachtwoord niet opnieuw instellen omdat de functie voor wachtwoord terugschrijven (dit is de wijze ...
    • Activating your new @mydre.org account

      Before you can access your DRE workspace(s) at mydre.org, you need to activate your @mydre.org account. Below, we explain the steps in this activation process, along with screenshots for illustration. Prerequisite: your new @mydre.org username, along ...
    • Configuring Hardware Keys (e.g. Yubikey) for passwordless login in myDRE

      Overview This guide explains how to set up a hardware key like YubiKey (Series 5 or any FIDO2-compliant security key) for passwordless login to the myDRE portal. Using a hardware key enhances your account security and simplifies your login process. ...
    • Navigating through support.mydre.org

      anDREa makes use of ZohoDesk Enterprice version. This enables you to configure the following items. Please read the information about these changes below carefully. Creating tickets for users Users can create new DRE tickets through the ‘Add ticket’ ...