I cannot close one or more ports

I cannot close one or more ports

Opening up ports is assocated with risks. Therefore, once a workspace Owner wants to close ports, this should be possible in a short timeframe.
If you cannot close one or more ports in the DRE portal, please contact us as soon as possible by submitting a ticket on this website or by mailing to support@mydre.zohodesk.eu.
We will take up your ticket with high priority, and disable the rule manually.

    • Related Articles

    • Castor

      Setting up for Direct Access The method for accessing websites and internet-dependent services detailed on this page is outdated. We recommend to use domain-allowlisting, which is a self-service feature in the myDRE portal. Please see Domains to be ...

    • External access in your workspace

      Introduction By default myDRE workspaces do not have connection to the internet. This ensures that data within the workspace is secure and auditable - we know what comes in, and what goes out. However, sometimes you do need a connection to a web ...

    • R and RStudio using External Access rules

      This method of downloading R packages is outdated! This article will not be updated any longer. IP addresses are often subject to change. Therefore, the domain allowlisting feature has been introduced and it is self-service for Accountable and ...

    • Domain and IP Allowlisting [External Access]

      Roles for External Access in the Workspace Accountable and Privileged: Read + Write Advanced: Read only Rest All: No access Platform Support Team (PST members): Read + Write These steps will be performed only by the Accountable and Privileged Member ...

    • Software support

      For all AUMC, EMC and UMCU workspaces: access to software using the Radboudumc license servers (e.g. Stata, Matlab, SPSS, Atlas.ti or anything that needs a license and is installed from the Install DRE applications manager) has been revoked from ...