Error: This request is not authorized to perform this operation

Error: This request is not authorized to perform this operation

The problem

Some users incidently encounter the error This request is not authorized to perform this operation when accessing the Files tab in their workspace. 

The solution

The solution is known to us, however it is not a self-service one. Therefore, please create a ticket for us and we will solve it as soon as possible. Choose your institution and choose Report bug or issue as ticket type. Please also mention your workspace ID (format: dws-xxx-yyy), this is helpful in any type of ticket!

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