General DRE Information

General DRE Information

How to submit a ticket? 

You can make an account on support.mydre.org with your email address (for example @erasmusmc.nl) by clicking on ‘’Sign in” on the top right 

Click on ‘’My Tickets’’ -> ‘’Submit a new support ticket’’ -> ‘’Erasmus MC’’ -> Select correct ticket type 


DRE training (online)

Every Thursday from 11:00-12:00, there is a DRE training where general information is given about the DRE and a demo of mydre.org to show the basic features of the DRE. Step-by-step, the different tabs will be explained, the possibilities in data storage and VM options. Are you interested in a DRE tutorial? You can sign up here.


DRE walk-in hour

Every Monday between 10:00 and 12:00 a DRE expert is present in the Blue Lounge in the main building of EMC to answer all your questions about the DRE.


General DRE-questions can also be answered on other days by the data stewards, which are present every day.   

Opening times of the Blue Lounge: Monday and Wednesday between 10:00 and 12:00, other days between 13:00 and 15:00.


The attachment below contains a DRE one pager with general information regarding the DRE. Feel free to share this with interested colleagues!




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