[Resolved] Data upload issues

[Resolved] Data upload issues

Issue description

We have received some reports about data uploads not showing up in the portal and Z-drive. We are investigating the issue and will update this announcement when new information emerges.

Event log

2023-11-22 @ 16:25 
Test upload succeeded, the issue seems to be resolved. Previous uploads should now appear in the portal and on the Z-drive. If uploading still does not work, please submit a ticket.
2023-11-22 @ 16:15
Restarting Function app for Workspace API. Testing whether uploads come through.
2023-11-22 @ 16:02
First report received, investigation started.

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