[Resolved] Azure Portal's Slow Speed and Timeouts

[Resolved] Azure Portal's Slow Speed and Timeouts

Created: 2024-02-08
Last updated: 2023-02-09

It has been resolved and here you can find more of the Azure Status History Tracking ID: 6V3Z-VZZ

We've noticed some delays and timeouts on our site due to Azure.

  1. Azure SDKs are not able to communicate with management.azure.com APIs intermittently and Azure batch queries are failing.
  2. The root cause is Connectivity with management.azure.com

Impact on users:
Users might face issues while loading a Workspaces, data requests and also creating data download or transfer requests. We noticed that it is intermittent, so after page refresh it might work!

If you want to know more about it Azure status

Thanks for your patience! We're here to make your experience smooth and will keep you updated on our progress.
    • Related Articles

    • Using the Azure Portal

      DRE is suitable for any type of user. However, perhaps you already have lots of IT experience and you know your way around Azure. That's when it might be interesting to know that you can also access your workspace resources through the Azure Portal. ...
    • [Resolved] Microsoft Azure issues

      At this moment Microsoft Azure is experiencing issues which might impact several services, including starting, stopping and creation of Virtual Machines (VMs) and anything storage-related such as reaching the Z-drive. As myDRE is dependent on ...
    • RESOLVED: 2023-06-09 - Azure Portal down

      Update: 2023-06-09: 1958 Everything is reported healthy by Microsoft. Update: 2023-06-09 @ 19:40 While Microsoft still reports issues with Azure Portal, we see that we can access it and Bastion works again. We'll keep this Alert active till ...
    • RESOLVED: File Share not accessible

      The issue A number of users experience after the migrations the following: No files/folders visible in the Files Tab No share with files/folders visible in the VM The above is an access issue, no data is lost. Update: 2021-03-25 @12:39 Root cause ...
    • RESOLVED: New VMs not getting deployed

      Version: 2023-08-24 TL;DR RESOLVED: Connect via Bastion, the cause is Azure Portal, beyond our control and for Microsoft to fix RESOLVED: Creation of new VMs are failing, potentially due to an update pushed by Microsoft earlier than expected. We ...