AI/LLM Use Policy

AI/LLM Use Policy

Version: 1.0
Valid until: 2025-03-26
Classification: Low

Version Management


Version

Author(s)

Change(s)

Date approved

1.0

Stefan van Aalst

Edward Robinson

Initiation document

2024-03-26

Purpose & Background

anDREa B.V. (hereafter called anDREa) recognizes the potential of Artificial Intelligence (AI) and Large Language Models (LLMs) to improve efficiency, innovation, and decision-making across various business functions. This policy outlines the guidelines and principles for using AI/LLMs responsibly and ethically within the organisation. 

This policy will be regularly reviewed and updated to reflect the evolving nature of AI/LLM technology and regulatory landscape.

Objectives

The objective of this document is:
  1. to ensure that anDREa employees are aware of these guidelines and principles for using AI/LLMs responsibly and ethically within the organisation.

Scope 

  1. The use of AI/LLMs by anDREa employees in anDREa-related processes.

Support and Stimulation

anDREa actively supports and encourages their employees for the exploration and implementation of AI/LLM solutions to:
  1. Streamline processes: Automating repetitive tasks and improving operational efficiency.
  2. Enhance decision-making: Providing data-driven insights and supporting informed choices.
  3. Foster innovation: Identifying new opportunities and driving creative solutions.

Responsible Use

While promoting the use of AI/LLMs, anDREa BV prioritises responsible and ethical application, ensuring:
  1. Transparency: Users are aware of the capabilities and limitations of AI/LLMs.
  2. Fairness: AI/LLMs are used in a non-discriminatory manner, free from bias.
  3. Accountability: The organisation remains accountable for the actions and decisions influenced by AI/LLMs.
  4. Privacy: Personal data is only used by AI/LLMs specifically qualified for such purposes, adhering to ISO 27001 and GDPR requirements.

Personal Information Usage, Security & Compliance

  1. Restriction: AI/LLMs should not process personal data unless explicitly authorised and qualified to do so.
  2. Security Impact Assessments: The AI/LLM should undergo a Security Impact Assessment (SIA) to assess whether the solution adheres to this policy. Please contact the Security Officer to conduct a SIA on the AI/LLM. The Security Officer maintains a list of assessed solutions.
  3. Implementation: Security measures will be implemented to safeguard all data used by AI/LLMs, including personal information, aligned with the requirements of ISO 27001 Annex A: Control Objectives and Controls.
  4. Compliance: AI/LLMs will be used in accordance with applicable laws and regulations, including ISO 27001 and GDPR, specifically:
    1. GDPR Article 5: Principles relating to processing of personal data: https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e1807-1-1
    2. GDPR Article 6: Lawfulness of processing: https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e1888-1-1
    3. GDPR Article 24: Responsibility of the controller: https://eur-lex.europa.eu/eli/reg/2016/679/oj#d1e3043-1-1

Training and Awareness

anDREa will provide training and awareness programs its employees to ensure employees understand:
  1. The capabilities and limitations of AI/LLMs, including how to prompt.
  2. The responsible use of AI/LLMs as per this policy.
  3. The importance of data security and privacy when using AI/LLMs, as outlined in ISO 27001:2017 A.7.2.2: Information security awareness, education and training.

Contact

For any questions or concerns regarding this policy, please contact the Security Officer (security@andrea-cloud.com).

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