Enrolment
anDREa support tasks and responsibilities
Here we describe anDREa support responsibilities. Responsibilities - Ensure that the tickets are handled within the set SLA - Guide and help Support team members with their tasks learned during the support team training - Provide training for new ...
Additional Subscription Enrolment
Introduction This procedure describes the process for existing Tenants to add additional Azure Subscriptions. Typical use cases: Current Azure Subscription(s) have only room for a couple more Workspace (max 100 Workspaces per Azure Subscription) An ...
myDRE Insights
Introduction Work in Progress, will be integrated in due time in Admin Portal. The data in a Google Spreadsheet display a number of graphs with data regarding your own organization. The data will be updated once a month. REQUEST ACCESS TO YOUR OWN ...
Cost analysis export
Introduction As an organization that is customer of anDREa, you would like to have access to the costs that are generated by the resources (VMs, OSDisks etc.) in your subscription. The Cost analysis tab is available in the Azure Portal for ...
Subscription Enrollment
Introduction myDRE is designed to work with one or more Microsoft Azure subscriptions of the Tenant (=client); all the Workspaces and related resources of the Tenant are deployed in those Subscriptions. This document describes the full process, which ...
(Core) Support Team Profile
Introduction myDRE is a solution that is driven by self-service. However, a couple of things require support, like: creating a workspace, creating new user accounts, helping users to get going on myDRE and interact with their Workspace, address ...
Available Microsoft Regions
Introduction As an organization you might want to store and process data in a region other than the current default West Europe. This might be needed because regulation and collaboration requirements. Or that certain services you need can only run in ...
Support Team Onboarding
Introduction Onboarding new organizations to anDREa; including for a proof of concept (PoC) generally takes three days. The first two days are needed to associate the tenant’s Azure subscription to anDREa. The third day is usually scheduled to ...
License Server Access from anDREa
Introduction This section details the network design that enables outbound access to license servers from VMs running in the anDREa research environment. We will assist in setting up License Server Access, but will not provide or mediate in ...
Popular Articles
Activating your new @mydre.org account
Before you can access your DRE workspace(s) at mydre.org, you need to activate your @mydre.org account. Below, we explain the steps in this activation process, along with screenshots for illustration. Prerequisite: your new @mydre.org username, which ...
R and RStudio using External Access rules
This method of downloading R packages is outdated! This article will not be updated any longer. IP addresses are often subject to change. Therefore, the domain allowlisting feature has been introduced and it is self-service for Accountable and ...
Atlas.ti
Older versions of Atlas.ti will show the option to validate your license offline. Unfortunately, this procedure no longer works. You can still use Atlas.ti by allowlisting the domain atlasti.com, as explained under Step 2 in Validating your Atlas.ti ...
Python, Anaconda and JupyterLab
With domain allowlisting now being a self-service feature, this is the preferred option. For proxy settings in Anaconda in combination with domain allowlisting, please follow this article: ...
Proxy configurations Anaconda
First version: 2022-10-31 Latest version: 2023-11-16 Last change(s): Clarification in the introduction; clarifying instructions; added screenshots. This is a community effort. The article was created by the anDREa Support Team in their spare time. If ...