Enrolment
anDREa support tasks and responsibilities
Here we describe anDREa support responsibilities. Responsibilities - Ensure that the tickets are handled within the set SLA - Guide and help Support team members with their tasks learned during the support team training - Provide training for new ...
Additional Subscription Enrolment
Introduction This procedure describes the process for existing Tenants to add additional Azure Subscriptions. Typical use cases: Current Azure Subscription(s) have only room for a couple more Workspace (max 100 Workspaces per Azure Subscription) An ...
myDRE Insights
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Cost analysis export
Introduction As an organization that is customer of anDREa, you would like to have access to the costs that are generated by the resources (VMs, OSDisks etc.) in your subscription. The Cost analysis tab is available in the Azure Portal for ...
Subscription Enrollment
Introduction myDRE is designed to work with one or more Microsoft Azure subscriptions of the Tenant (=client); all the Workspaces and related resources of the Tenant are deployed in those Subscriptions. This document describes the full process, which ...
(Core) Support Team Profile
Introduction myDRE is a solution that is driven by self-service. However, a couple of things require support, like: creating a workspace, creating new user accounts, helping users to get going on myDRE and interact with their Workspace, address ...
Available Microsoft Regions
Introduction As an organization you might want to store and process data in a region other than the current default West Europe. This might be needed because regulation and collaboration requirements. Or that certain services you need can only run in ...
Support Team Onboarding
Introduction Onboarding new organizations to anDREa; including for a proof of concept (PoC) generally takes three days. The first two days are needed to associate the tenant’s Azure subscription to anDREa. The third day is usually scheduled to ...
License Server Access from anDREa
Introduction This section details the network design that enables outbound access to license servers from VMs running in the anDREa research environment. We will assist in setting up License Server Access, but will not provide or mediate in ...
Popular Articles
Activating your new @mydre.org account
Before you can access your DRE workspace(s) at mydre.org, you need to activate your @mydre.org account. Below, we explain the steps in this activation process, along with screenshots for illustration. Prerequisite: your new @mydre.org username, along ...
Proxy configurations Anaconda
First version: 2022-10-31 Latest version: 2025-01-28 Last change(s): Clarification in the introduction; clarifying instructions; added screenshots. This is a community effort. The article was created by the anDREa Support Team in their spare time. If ...
launch new end-user portal
Dear myDRE users, We have some exciting news to share with you! We have launched a brand new and improved user interface that will make your myDRE experience even better. The new platform is more streamlined and user-friendly, and we can't wait for ...
Is NIS2 on the radar of your organisation?
Is NIS2 on the radar of your organisation? At anDREa, we are heavily invested in the security of our platform and your data in the interest of all stakeholders. Since September 2022, we are ISO27001 certified and have passed the first control audit ...
UPDATE
22nd May 2024 Hello, myDRE Platform Users! Due to the introduction of several new features, we have decided to prioritize deploying the data transfer improvements to production first. Following this, we will proceed with the Activity Feed. We will ...